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Shipping and Delivery

Please note: due to the ongoing COVID-19 crisis, there may be delays in receiving your order.

Christmas Delivery Dates

UK DELIVERY

Free UK Delivery on orders over £20

Standard Delivery

Standard Delivery is via Royal Mail Second Class, so you should receive your Customised Karaoke CD or Karaoke Album order within 2 – 3 days following despatch. 

Orders OVER £20
ItemStandardDelivery Time
Single DiscFree2 – 3 days
Multiple DiscsFree2 – 3 days


Orders UNDER £20
ItemStandardDelivery Time
Single Disc£1.502 – 3 days
Multiple Discs£3.002 – 3 days


Please note, we may from time to time ship your goods using Hermes instead of Royal Mail.


Express Delivery

Express Delivery is via Royal Mail First Class, so you should receive your order within 1 – 2 days following despatch.

Delivery cost for Express Delivery option are shown within the checkout prior to purchase, currently these are typically:

ItemExpressDelivery time
Single Disc£2.501 – 2 days
Multiple Discs£4.001 – 2 days


Despatch

We aim to despatch Karaoke Album and Customised Disc orders placed before 3pm GMT on weekdays (except UK public holidays) on the same day. For orders placed after 3pm GMT, we aim to despatch on the next working day.

Standard

2 – 3 days following despatch

Express

1 – 2 days following despatch

Delivery times are only estimates, we cannot guarantee items will arrive be a specific date.

To avoid disappointment, we advise that you place orders well in advance of any parties or events such as Christmas to allow time for your items to arrive. Once despatched, the delivery time of a package is the responsibility of the courier and we cannot be held responsible for your items not delivered on time.


International Delivery

ItemDespatch TimeEEADelivery time
Single DiscSame day
(business day - if ordered before 3pm)
£10.00Dependent on Country shipping to
Multiple DiscsSame day
(business day - if ordered before 3pm)
£10.00Dependent on Country shipping to


Items out of stock

All goods displayed on our website is currently ‘in stock’ and typically available to despatch upon receipt of your order.

In the event that any items on your order are not available, we will hold your order and contact you via the email address listed on your account. We can then either ship your order whilst awaiting the unavailable item, hold your order until the unavailable item becomes available, provide you with a refund on the unavailable item, or cancel the full order and provide you with a refund.


Additional Help

For information about Returns, please see our, see our Terms and Conditions.

For help and advice on goods that have not been received, please see our Shipping and Delivery FAQs.

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